Sedex Helpdesk

For general enquiries, or for questions relating to Sedex products and services, please contact our global Member Services team or one of our locations listed below. Our Helpdesk provides support across 12 different languages and will be happy to address your questions.

Supporting members located in:	Operating time:	Phone number:

Australasia	08:30 – 17:00 AEDT/AEST (Mon-Thu)	+61 284172844
	08:30 – 16:00 AEDT/AEST (Friday)
helpdesk@sedex.com

Supporting members located in:	Operating time:	Phone number:

Brazil	08:30 – 18:00 UTC (Mon-Thu)	+55 1143800873
	08:30 – 17:00 UTC (Friday)
helpdesklatam@sedex.com

Supporting members located in:	Operating time:	Phone number:

China and South-East Asia	09:00 – 17:30 Beijing Time (Mon-Thu)	+86 (0)21 8031 1666
	09:00 – 17:30 Beijing Time (Friday)
helpdeskchina@sedex.com

Supporting members located in:	Operating time:	Phone number:

East Africa	08:30 – 17:30 EAT (Mon-Fri)	+254 203893851

helpdesk@sedex.com

Supporting members located in:	Operating time:	Phone number:

Egypt	08:30 – 17:30 EET (Mon-Fri)	08000060105

helpdesk@sedex.com

Sedex Helpdesk

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