Sedex Helpdesk
For general enquiries, or for questions relating to the Sedex products and services, please contact our global Member Services team or one of our locations listed below. The team speak 12 different languages and will be happy to answer your questions.
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Europe |
09:00 – 17:30 GMT (Mon-Thu) |
+44 (0)20 7902 2320 |
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09:00 – 16:30 GMT (Friday) |
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helpdesk@sedex.com |
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China and South-East Asia |
09:00 – 17:30 Beijing Time (Mon-Thu) |
+86 (0)21 8031 1666 |
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09:00 – 16:30 Beijing Time (Friday) |
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helpdeskchina@sedex.com |
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USA and Canada |
08:30 – 16:00 EST (Mon-Thu) |
+1 877 355 4866 |
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08:30 – 15:00 EST (Friday) |
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helpdesk@sedex.com |
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Latin and Central America |
08:30 – 18:00 UTC (Mon-Thu) |
+56 2 25940272 |
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08:30 – 17:00 UTC (Friday) |
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helpdesklatam@sedex.com |
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Brazil |
08:30 – 18:00 UTC (Mon-Thu) |
+55 1143800873 |
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08:30 – 17:00 UTC (Friday) |
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helpdesklatam@sedex.com |
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Japan |
09:00 – 17:30 JST (Mon-Thu) Tokyo |
+ 81-120-241-013 |
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09:00– 16:30 JST (Friday) Tokyo |
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helpdesk@sedex.com |
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Australasia |
08:30 – 17:00 AEDT/AEST (Mon-Thu) |
+61 284172844 |
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08:30 – 16:00 AEDT/AEST (Friday) |
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helpdesk@sedex.com |
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The Indian sub-continent |
09:00 – 18:00 IST (Mon-Thu) |
+91 124 6033700 |
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09:00 – 17:00 IST (Friday) |
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helpdesk@sedex.com |
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South Africa |
08:30 – 17:30 SAST (Mon-Fri) |
0875508494 |
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helpdesk@sedex.com |
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Egypt |
08:30 – 17:30 EET (Mon-Fri) |
08000060105 |
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helpdesk@sedex.com |
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East Africa |
08:30 – 17:30 EAT (Mon-Fri) |
+254 203893851 |
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helpdesk@sedex.com |
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