Contact Us
If you would like to contact Sedex or have any questions about your Sedex membership account, or would like to become a member of Sedex, a helpdesk team member will be happy to answer your questions. You may also wish to look for the information you need in our FAQs section.
For general enquiries, or for questions relating to the Sedex products & services, please contact our global Sedex Helpdesk. Our locations are listed below:
| Supporting Members Located In:
Europe
|
Operating Time:
08:30 – 17:30 GMT (Mon-Thu) 08:30 – 16:30 GMT (Friday) |
Phone Number:
+44 (0)20 7902 2320 |
| Supporting Members Located In:
China and South East Asia |
Operating Time:
09:00 – 17:30 Beijing Time |
Phone Number:
+86 (0)21 8031 1666 |
| Supporting Members Located In:
USA and Canada |
Operating Time:
07:00 – 16:00 (Monday – Thursday) 7:00 – 15:00 (Friday) EST |
Phone Number:
+1 877 355 4866 |
| Supporting Members Located In:
Latin and Central America
|
Operating Time:
09:00 – 18:00 (Monday – Thursday) 09:00 – 17:00 (Friday) EST |
Phone Number:
+56 2 25940272 |
| Supporting Members Located In:
Brazil |
Operating Time:
09:00 – 17:00 Sao Paulo |
Phone Number:
+55 1143800873 |
| Supporting Members Located In:
Japan |
Operating Time:
09:00 – 17:30 Tokyo
|
Phone Number:
+81 (0)3 4520 9729 |
| Supporting Members Located In:
Australasia
|
Operating Time:
08:30 – 17:00 ACT (Mon-Thu) 08:30 – 16:00 ACT (Friday)
|
Phone Number:
+61 284172844 |
| Supporting Members Located In:
The Indian sub-continent
|
Operating Time:
09:00 – 18:00 IST (Mon-Thu) 09:00 – 17:00 IST (Friday) |
Phone Number:
+91 124 6033700
|
| Supporting Members Located In:
South Africa
|
Operating Time:
09:30 – 18:30 SAST (Mon-Thu) 09:30 – 17:30 SAST (Friday) |
Phone Number:
0875508494
|
| Supporting Members Located In:
Egypt
|
Operating Time:
09:30 – 18:30 EET (Mon-Thu) 09:30 – 17:30 EET (Friday) |
Phone Number:
08000060105
|
| Supporting Members Located In:
East Africa
|
Operating Time:
10:30 – 19:30 EAT (Mon-Thu) 10:30 – 16:30 EAT (Friday) |
Phone Number:
+254 203893851
|
Sedex Address
Sedex Europe (HQ)
5th Floor, 24 Southwark Bridge Road, London SE1 9HF
Sedex China
Room 701-703, Office Block of Shanghai International Equatorial Hotel, 65 West Yan An Road, Shanghai 200040
Sedex Australia
161 Castlereagh St, Sydney, New South Wales 2000
Sedex India
Sedex India Private Limited, 14th Floor, Tower 5B, DLF Epitome, DLF Cyber City Phase – III, Gurugram, Haryana 122002
Other Useful Numbers
| Accounts | +44 (0)20 3893 8319 | finance@sedex.com |
| Training | +44 (0)20 7902 2320 | training@sedex.com |
| Events | +44 (0)20 7902 2320 | communications@sedex.com |
| Member support / new Supplier (B) member enquiries | +44 (0)20 7902 2320 | helpdesk@sedex.com |
| New Buyer (A & AB) members | +44 (0)20 3893 8318 | new.business@sedex.com |
Press and Media
If you have a press enquiry please visit our Media page for more information.
