Management Controls in My Business report

The Management Controls in My Business overview enables businesses with sites on Sedex to see an overview of how well risks are controlled and managed.


What is the Management Controls in My Business report?

The report uses answers from the new Self-Assessment Questionnaire (SAQ) to score the controls your business has in place to manage risks. Management controls are part of your business’ management systems i.e. how a company runs its day-to-day operations, make decisions and avoids problems. The aims of the report are to:

  • Show your customers how risks are being addressed and highlight where you have established systems to manage labour, health and safety, environment and business ethics standards.
  • Assess performance and help you decide where to focus improvement efforts.
  • Support improvement by linking to guidance for the SMETA pillars.

Scores are reported for management controls against each SMETA pillar and Supplier Sourcing. It is a tool to help you identify where you are performing well and where improvements are needed. The report is based on self-reported information, therefore the more accurate the information completed in the SAQ, the more accurate the score. The performance grid and overall score are also visible to any customers that are linked to your site(s) on Sedex and have been given access to your SAQ.

For companies that provide services e.g. cleaning and transport companies, the SAQ and Management Controls overview is provided at company level.

For companies that provide goods e.g. farms and manufacturers, the SAQ and Management Controls overview is provided at site level.

The report links to guidance on how to improve management systems for each SMETA pillar. When improvements are made, you can update the SAQ on Sedex to reflect the changes and see how and where scores and the performance grid improve.

Scores are split into four areas, which together form your management controls:

  • Policies and resources: policies are business commitments and goals. Resources are the people, job roles, responsibilities and skills needed to implement policies.
  • Processes: these are the procedures, or the step-by-step instructions, that enable a business to achieve its policies.
  • Monitoring: how to check that processes are followed, and desired impact is achieved.
  • Training and improvement: the steps taken to build employee knowledge and skills to achieve the policy and processes, and the steps taken to improve performance.

There are three key elements of the report:

  1. A management controls score of between 0 – 5 stars. High scores indicate that strong controls are in place, with 5 being the top score. The report is not a “Sedex” or “SMETA” score.
  2. A management controls performance grid. This grid gives a more detailed view of performance and scores the four SMETA elements (Labour, Health and Safety, Environment and Business Ethics) and Supplier Sourcing (i.e. supply chain management) against the four management controls sections. This grid also gives an average score for each SMETA pillar. As with the overall score, high scores show where strong systems are in place.
  3. Links to four Management Controls Guidance documents on how to improve systems for Labour, Health and Safety, Environment and Business ethics as well as an E-Learning module with videos and quizzes. These are shown alongside the performance grid.

The Management Controls Guidance documents describe elements of a management system, key international standards and how to address common violations of these standards. Practical, step-by-step instructions are given on how to develop current management systems and how to deal with problems when they arise. They include examples and case studies to showcase how companies and Sedex members have implemented management systems in practice.

There is guidance that assists supplier members in implementing good management systems at their site here.


How can I use the report?

You can look at where scores are high to see where you are performing well, and where scores are lower to see where improvement is needed. You can decide what actions to take by identifying your priorities and through discussions with your colleagues and/or in partnership with customers. For example, if health and safety and labour standards are important to your customers and business, it may make sense to focus on these. However, if environmental risks are a challenge for your company, then you may want to focus on environment. Select the relevant links to guidance chapters to understand what is required and where controls can be strengthened. For users with access to Radar, you can use this tool to help you identify where to prioritise.


Report limitations:

The report is not an indicator of the effectiveness of management systems in place, as this cannot be established without further assessment or verification.


How are the scores generated?

Scores are based on the ‘due diligence’ level and difficulty in implementing the controls.

Low scores are provided where there are basic but essential due diligence steps.

Medium scores are where foundations have been built on and good practice is evidenced.

High scores are given where best practice is shown and where efforts focus on the most vulnerable.


Where is the report located?

The report is found in Sedex Analytics, within My Company folder.