
Mediq: Streamlining Global Supplier ESG Assessment with Sedex
Mediq, a leader in healthcare solutions, has transformed its approach to supply chain sustainability through its partnership with Sedex. By leveraging Sedex’s platform and risk assessment tools, Mediq has:
- Used data-driven insights to prioritise high-risk suppliers, mitigating potential ESG violations.
- Gained instant access to ESG data for 20% of its suppliers, accelerating risk assessments.
- Reduced supplier data collection time, enabling teams to focus on strategic ESG initiatives.
- Enhanced compliance with ILO standards and human rights protocols.
- Increased supplier engagement, leading to improved response rates to SAQs.
Situation: Strengthening Transparency in a Complex Supply Chain
Mediq operates across Europe, supplying essential healthcare products through a diverse network of 2,000+ suppliers. With an ongoing commitment to sustainability, Mediq continuously seeks ways to enhance ESG transparency and supplier accountability. Key areas of focus included:
- Navigating Complexity: Managing ESG risks across multiple regions and industries required a structured approach to ensure consistent standards.
- Maximising Resources: To optimise internal ESG efforts, Mediq looked for a scalable solution to efficiently track and monitor supplier sustainability practices.
- Ensuring Compliance: Aligning supplier operations with Mediq’s stringent Supplier Code of Conduct, based on ILO and human rights standards, remained a key priority.
To further strengthen its ESG strategy and proactively engage suppliers, Mediq sought an innovative, data-driven approach to enhance transparency and risk mitigation.
Impact: Advancing ESG Management with Scalable Solutions
Before partnering with Sedex, Mediq had a strong commitment to ESG but recognised the opportunity to streamline its processes. By refining its approach, Mediq aimed to:
1. Enhance visibility into supplier ESG risks such as labour violations or environmental harm, ensuring a more responsible supply chain.
2. Enhance efficiency, enabling faster decision-making and supplier engagement. Allowing their team to focus on more strategic ESG initiatives.
3. Create a centralised data repository, streamlining data collection to make it easier to identify areas for improvement and foster collaboration with suppliers. Accelerating progress on their ESG goals.
These opportunities highlighted the potential for Mediq to enhance its reputation and operational efficiency, reinforcing the importance of a robust and scalable solution.
Resolution: How Sedex Strengthened Mediq’s ESG Strategy
To achieve its goals, Mediq integrated Sedex’s suite of tools into its procurement and ESG workflows:
- Sedex Platform: Provided instant access to pre-existing supplier ESG data, streamlining initial assessments.
- Risk-Based Prioritisation: Sedex’s risk assessment tools enabled Mediq to focus efforts on high-risk suppliers, ensuring proactive compliance management.
- Ethical Trade Coordinator (ETC) Service: Improved supplier engagement and significantly boosted SAQ completion rates, reducing onboarding delays.
- Audit Validation: By aligning SAQ responses with SMETA audit findings, Mediq ensured greater accuracy in ESG reporting and identified areas requiring corrective action.
By shifting from a reactive approach to a proactive, data-driven ESG strategy, Mediq significantly enhanced its ability to manage supplier compliance and sustainability risks.
Key Outcomes: Measurable ESG Improvements
Mediq’s partnership with Sedex has delivered tangible results, driving progress toward its ESG goals:
- Enhanced Risk Management: Pre-assessment of ESG risks across hundreds of suppliers allowed Mediq to take immediate, targeted action in high-risk areas.
- Increased Operational Efficiency: Automated data collection saved significant time, enabling ESG teams to focus on high-value strategic initiatives.
- Supplier Performance Improvement: Suppliers using the Sedex platform improved their ESG compliance and management controls over time.
- Data-Driven Decision-Making: Leveraging Sedex insights, Mediq implemented targeted improvement plans, reducing environmental impact and strengthening ethical sourcing practices.
Customer Perspective: The Power of Partnership
Mediq’s leadership highlights the value of collaboration in achieving ESG success:
“Our ability to engage with suppliers more effectively has been transformative. Sedex enables us to not only identify risks but also work with our suppliers to proactively address them. This partnership is central to our mission of ensuring ethical production and sustainability across our supply chain.”
Director of Sourcing Excellence, Mediq
“Collaboration isn’t just about compliance—it’s about creating shared value. By working together with Sedex and our suppliers, we’re fostering improvements that benefit everyone in the value chain. This is how we’re driving meaningful change.”
Renee Schluter, Mediq’s ESG Manager
The Conclusion
Mediq’s collaboration with Sedex exemplifies the power of a strategic partnership in addressing complex ESG challenges. By combining innovative tools, scalable methodologies, and a commitment to collaboration, Mediq has transformed its supply chain practices.
“The results highlight the effectiveness of the Sedex approach, as well as Mediq’s proactive commitment to sustainable sourcing practices: improved visibility, time savings, risk mitigation, and stronger supplier relationships. This journey demonstrates how businesses can achieve ESG excellence while fostering meaningful change across the value chain.”
Ready to streamline supplier ESG management?
Discover how Sedex helps global businesses like Mediq gain visibility, enhance compliance, and drive meaningful sustainability improvements across complex supply chains.
Contact our team today to request a demo tailored to your industry.