Serviços para membros

Para consultas gerais ou questões relacionadas aos produtos e serviços da Sedex, entre em contato com nossa equipe global de Atendimento ao Membro; nossos locais estão listados abaixo. A equipe fala 12 idiomas diferentes e ficará feliz em responder suas perguntas.

European Helpdesk

Supporting Members Located In:

Europe

 

Operating Time:

09:00 – 17:30 GMT (Mon-Thu)

09:00 – 16:30 GMT (Friday)

Phone Number:

+44 (0)20 7902 2320

 

[email protected]

 

 

Chinese Helpdesk

Supporting Members Located In:

China and South-East Asia

 

Operating Time:

08:30 – 17:30 Beijing Time (Mon-Thu)

08:30 – 16:30 Beijing Time (Friday)

Phone Number:

+86 (0)21 8031 1666

 

[email protected]

 

 

North American Helpdesk

Supporting Members Located In:

USA and Canada

 

Operating Time:

08:30 – 16:00 EST (Monday – Thursday)

08:30 – 15:00 EST (Friday)

Phone Number:

+1 877 355 4866

 

[email protected]

Latin American Helpdesk

Supporting Members Located In:

Latin and Central America

 

Operating Time:

08:30 – 18:00 UTC (Monday – Thursday)

08:30 – 17:00 UTC (Friday)

Phone Number:

+56 2 25940272

 

[email protected]

Brazilian Helpdesk

Supporting Members Located In:

Brazil

 

Operating Time:

08:30 – 18:00 UTC (Monday – Thursday)

08:30 – 17:00 UTC (Friday)

Phone Number:

+55 1143800873

 

[email protected]

Japanese Helpdesk

Supporting Members Located In:

Japan

 

Operating Time:

09:00 – 17:30 JST (Mon-Thu) Tokyo

09:00– 16:30 JST (Friday) Tokyo

Phone Number:

+81 (0)3 4520 9729

 

[email protected] 

Australian Helpdesk

Supporting Members Located In:

Australasia

 

Operating Time:

08:30 – 17:00 AEDT/AEST (Mon-Thu)

08:30 – 16:00 AEDT/AEST (Friday)

 

Phone Number:

+61 284172844

[email protected]

 

 

Indian Helpdesk

Supporting Members Located In:

The Indian sub-continent

 

Operating Time:

08:30 – 18:00 IST (Mon-Thu)

08:30 – 17:00 IST (Friday)

Phone Number:

+91 124 6033700

 

[email protected]

 

 

South African Helpdesk

Supporting Members Located In:

South Africa

 

Operating Time:

08:30 – 17:30 SAST (Mon-Fri)

 

Phone Number:

0875508494

 

[email protected]

 

Egyptian Helpdesk

Supporting Members Located In:

Egypt

 

Operating Time:

08:30 – 17:30 EET (Mon-Fri)

 

Phone Number:

08000060105

 

[email protected]

East African Helpdesk

Supporting Members Located In:

East Africa

 

Operating Time:

08:30 – 17:30 EAT (Mon-Fri)

 

Phone Number:

+254 203893851

 

[email protected]