Contacte-nos

If you have any questions about Sedex, do not hesitate to contact our support teams. Before calling, you may want to find the information you need in our Frequently Asked Questions (FAQ) .

China

China (Available between 9:00 am and 5:30 pm Beijing time) +86 (0) 21 8031 ​​1666

[email protected]

Europa

Europe (Available between 8:30 am and 6:30 pm, London time) +44 (0) 20 7902 2320

[email protected] 

América do Norte

North America (Available between 7:00 am and 4:00 pm, New York time) +1 877 355 4866

[email protected] 

We regret to inform you that for reasons beyond our control, we are unable to provide a full service at this time and that calls to this service number may encounter difficulties in contacting us. In the meantime, you can email us at [email protected]

América Latina

Latin America (Available between 9 am and 6 pm, Santiago de Chile time) +56 2 25940272

[email protected]

We regret to inform you that for reasons beyond our control, we are unable to provide a full service at this time and that calls to this service number may encounter difficulties in contacting us. In the meantime, you can email us at [email protected]

Australásia

 

Australasia 9 am – 5 pm ACT +61 284172844

[email protected]

 

Brazil

Brazil 09:00 – 17:00 Sao Paulo +55 1143800873

[email protected]

We regret to inform you that for reasons beyond our control, we are unable to provide a full service at this time and that calls to this service number may encounter difficulties in contacting us. In the meantime, you can email us at [email protected]

Japão

Japan (Available between 9 am and 12 noon, Tokyo time) +81 (0) 3 4520 9729

[email protected] 

Sedex support service

For general information or questions related to the Sedex system, we would be grateful if you would contact the relevant Sedex support service . Assistance is available in Mandarin, English, French, Italian, Spanish, Portuguese, Turkish and Russian.

Sedex address

Sedex Europe (Headquarters)  | 5th Floor | 24 Southwark Bridge Road | London | SE1 9HF

Sedex China  | Room 701-703 | Office Block of Shanghai International Equatorial Hotel | 65 West Yan An Road | Shanghai | 200040

 

Other useful numbers

Business +44 (0) 20 3893 8319  [email protected]
Formation +44 (0) 20 7902 2320  [email protected]
Events +44 (0) 20 7902 2320  [email protected]
Member support / questions for new supplier members (B) +44 (0) 207 902 2320  [email protected]
New buying members (A and AB)  +44 (0) 20 3893 8318  [email protected]

 

 

Press and media

For questions related to the press, we would appreciate that you consult our Media page for more information.