Contacte-nos
If you have any questions about Sedex, do not hesitate to contact our support teams. Before calling, you may want to find the information you need in our Frequently Asked Questions (FAQ) .
| China | (Available between 9:00 am and 5:30 pm Beijing time) | +86 (0) 21 8031 1666 |
| Europe | (Available between 8:30 am and 6:30 pm, London time) | +44 (0) 20 7902 2320 |
| North America | (Available between 7:00 am and 4:00 pm, New York time) | +1 877 355 4866 |
We regret to inform you that for reasons beyond our control, we are unable to provide a full service at this time and that calls to this service number may encounter difficulties in contacting us. In the meantime, you can email us at helpdesk@sedex.com
| Latin America | (Available between 9 am and 6 pm, Santiago de Chile time) | +56 2 25940272 |
We regret to inform you that for reasons beyond our control, we are unable to provide a full service at this time and that calls to this service number may encounter difficulties in contacting us. In the meantime, you can email us at helpdesk@sedex.com
| Brazil | 09:00 – 17:00 Sao Paulo | +55 1143800873 |
We regret to inform you that for reasons beyond our control, we are unable to provide a full service at this time and that calls to this service number may encounter difficulties in contacting us. In the meantime, you can email us at helpdesk@sedex.com
| Japan | (Available between 9 am and 12 noon, Tokyo time) | +81 (0) 3 4520 9729 |
Sedex support service
For general information or questions related to the Sedex system, we would be grateful if you would contact the relevant Sedex support service . Assistance is available in Mandarin, English, French, Italian, Spanish, Portuguese, Turkish and Russian.
Sedex address
Sedex Europe (Headquarters) | 5th Floor | 24 Southwark Bridge Road | London | SE1 9HF
Sedex China | Room 701-703 | Office Block of Shanghai International Equatorial Hotel | 65 West Yan An Road | Shanghai | 200040
Other useful numbers
| Business | +44 (0) 20 3893 8319 | finance@sedex.com |
| Formation | +44 (0) 20 7902 2320 | training@sedex.com |
| Events | +44 (0) 20 7902 2320 | communications@sedex.com |
| Member support / questions for new supplier members (B) | +44 (0) 207 902 2320 | helpdesk@sedex.com |
| New buying members (A and AB) | +44 (0) 20 3893 8318 | new.business@sedex.com |
Press and media
For questions related to the press, we would appreciate that you consult our Media page for more information.
