Contactez-nous

If you have any questions about Sedex, please do not hesitate to contact our support teams. Before you call, you can try to find the information you need in our FAQs .

Chine

China 9:00 – 17:30 Beijing time) +86 (0) 21 8031 ​​1666

helpdeskchina@sedex.com

 

Australien

Australian 09:00 – 17:00 ACT +61 284172844

helpdesk@sedex.com

Brésil

Brazil 09:00 – 17:00 Sao Paulo +55 1143800873

helpdesklatam@sedex.com

Europe

Europe 8:30 – 18:30 GMT) +44 (0) 20 7902 2320

helpdesk@sedex.com

Amérique du Nord

North America  7:00 a.m. – 2:00 p.m. EDT +1 877 355 4866

helpdesk@sedex.com

Amérique latine

Latin America 9:00 – 18:00 pm Santiago de Chile time +56 2 25940272

helpdesklatam@sedex.com

Japon

Japon 9:00 – 12:00 Tokyo time +81 (0) 3 4520 9729

japan@sedex.com

 

Afrique de l'Est

Afrique de l’Est 10:30 – 19:30 EAT (Mon-Thu) +254 203893851

helpdesk@sedex.com

 

Sedex Assistance

For all questions of a general nature or concerning the Sedex system, please contact the Sedex support service . The service is available in Chinese, English, French, Italian, Spanish, Portuguese, Turkish and Russian.

Sedex address

Sedex Europe (head office)  | 5th Floor | 24 Southwark Bridge Road | London | SE1 9HF

Sedex China | Room 701-703 | Office Block of Shanghai International Equatorial Hotel | 65 West Yan An Road | Shanghai | 200040 

 

Other useful numbers

Accounts +44 (0) 20 3893 8319  finance@sedex.com
Training +44 (0) 20 7902 2320  training@sedex.com
Events +44 (0) 20 7902 2320  communications@sedex.com
Assistance to members / inquiries regarding new Suppliers memberships (B Members) +44 (0) 207 902 2320  helpdesk@sedex.com
New Buyers’ memberships (Members A and AB)  +44 (0) 20 3893 8318  new.business@sedex.com

 

Press and media

If you have any questions, see our Media page for more information.